Reviews
Big Rapids Roofing
10495 Northland Drive Suite 5, Big Rapids
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The communication with BRR was not what I expected. We did not get any updates from them regarding our scheduling status, unless we asked them. Their response, ‘we didn’t have any new info for you’. Ok, I get that, then just a quick … More note to reassure us that we aren’t forgotten would have been nice. We were told we would be notified the night before dumpster delivery, it just showed up one day. We were told the roofing crew would remove the gutters. They didn’t, which led to another issue that needed to be resolved. Which they did without any hesitation. It just impacted their bottom line because they had to replace material already installed.The roofing crew was very quick and efficient. Other than the one issue, the roof was stripped and finished in a single day!! A suggestion would be to get a roller magnet and go over the worksite to pick up any loose roofing nails that may have bounced off the tarps. We found quite a few. Antonio and the soffit, facia and gutter crew were excellent!! Very efficient and tremendous attention to detail!!There is one potential issue we are waiting for warm weather/rain to resolve. Before it got cold and snowed, we were hearing what sounded like water dripping on metal. Hadn’t heard it (in 42 years and two roofs) before the roof was replaced. We’ll see. Need to get up there in the spring to look at the flashing and keep listening for the sounds. After this review, we would ask them to bid again in the future, if they wanted to work with us.Don D. -
We are really pleased with the job Big Rapids Roofing did with our house in Big Rapids. Complete tear off and installation in one day and the workmanship was top notch. Every detail was taken care of. One of the nicest things about BIg … More Rapids Roofing is that it is family owned and they take great pride in making sure your house is taken care of. Everyone in the company is invested in delivering the highest quality product and service for your job. -
Quick to reply to initial request. Once job was able to be completed crew showed up and were professional. They had wrong size boot for vent but promptly left and came back with correct size and completed job in same day. Before and after … More pictures -
I had a great experience with Big Rapids Roofing! Nicholas, the salesperson, was incredibly knowledgeable and took the time to answer all my questions, which made me feel confident in my decision. The team completed the work quickly, and … More their cleanup was thorough—no mess left behind. Best of all, my roof looks amazing! I'm very happy with the job and would highly recommend this company to anyone in need of roofing service. -
Great experience from beginning to end!!! I requested an estimate through their website on a Friday and they called me in less than 5 minutes to set an appointment to have my roof looked at. That next Friday, Nicholas came out and he … More is awesome!! He was very thorough, answered any questions I had, and explained all the issues he saw and options that I had to take care of them. He also thoroughly described the quality of the materials they use and the expectations that the manufacturer has for contractors using their product. He knows his stuff!! And he is super friendly and fun to talk to. The crew came out 2 weeks later and they wasted no time getting to work. I left and when I got back late that afternoon, the crew was gone and you would never know anyone had been there, except, of course, for the beautiful, new roof!!!I would recommend Big Rapids Roofing to anyone, without hesitation!! Great job, thank you!! -
Our roofing project was excellent from start to finish. The crew that did the work worked from sun-up to sun-down and did a great job including cleanup. Nicholas was very helpful from start to finish and was able to answer all our questions. … More -
Nothing but positive things to say! We had started with another company who had a crazy price tag so I wanted a second opinion,Gus came right out and gave me a way more reasonable price and helped point us in the right direction to get … More other work done. His workers were very polite and hardworking! They got our roof done in almost a full day. Just a few finishing touches had to be done the next day, Anytime I had a question, Gus would answer it, and didn’t make me feel like it was a dumb question. 100% Happy with the work and respect from Big Rapids roofing. -
Nicholas was professional and clearly explained their services. The work was performed in the manner communicated. Nicholas was on site several times making sure things went well. I would recommend Nicholas and his team to others. -
Had a terrible leak In our roof, we knew about big rapids roofing through a family member. Nicholas came out and gave us a quote and showed me all that needed to be done and explained the details of everything, he was super knowledgeable … More and helpful this whole process. Nicholas also was able to get our roof done before storms came through this weekend. And wouldn’t you know it! No more leaks and it’s even quieter during storms. Would recommend big rapids roofing to everyone looking to get their roof done. -
Very good and nice people, a great staff!! A great business, I love their office dog Ozzy he was so sweet and put a smile on my wife's face while going in. Thank you -
Huge thanks to the crew at BRR for quickly addressing a roof repair I was in need of due to wind damage. Their prompt response and turnaround had me fixed up and worry free with rain looming in the forcast. Thanks again for promptly addressing … More my issue, not to mention the fair price! -
Great customer service, workmanship, materials and clean-up. Very thorough job. The roof looks great and very pleased with the warranty. -
Highly recommend Big Rapids Roofing. Eric was so helpful with all the information I needed. I had 5 other companies estimate my roof and All the benefits came down to Big Rapids Roofing. Fast same day replacement. -
I would definitely recommend Big Rapids Roofing to anyone that is looking to have there roofing replaced. There salesman Eric came out was very knowledgeable and explained all of our options and gave us an estimate. A week later the roofing … More crew came out and removed and replaced our roof in one day and done a great job. Thank you Big Rapids Roofing. -
Workers did great work , fast install and did an awesome cleanup job -
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They responded quickly, and were professional while still be friendly. They replaced our roof with our budget and super quickly. -
Great price and fast roof -
Big Rapids Roofing tore off and replaced the roof of my cottage on 6-8-23. The team of 5 worked their hind ends off from 9 am to about 10 pm (last light) and essentially completed the job in one day. It was a high pitched roof and their … More were other factors that made it more challenging than usual, and they did a great job. The administrative team was terrific - Gus and Nicholas - you know who you are. The whole thing went as smoothly as possible. Highly recommend this group. -
They did siding repair and gutters with gutter guard. Great price. I had to wait a while for my gutters because of the season but made it right replacing some broken siding on my garage for free. Highly recommend. Good people great company. … More -
Big Rapids roofing did a great job on roofing my garage and cabin. They were very professional and helpful in completing my home project. I would highly recommend them to do any work that I would need done in the future. -
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For anyone looking for a roofing company, please take my advice and hire big rapids roofing! I couldn't be happier from the beginning of the process to the end. I couldn't believe it only took a week and a half from the salesman … More being at my home to the roof being on my house and outbuildings all finished! They are professional prompt and reasonably priced! The salesman, the crew, and even the office help were all pleasant to work with. Thank you so much Big Rapids Roofing I am one happy customer! -
Big Rapids Roofing was prompt, dependable and honest. They did what they said they would when they said they would do it. Not only that, but the work was excellent and the installers very knowledgeable and professional. Finally, the after … More installation clean up was perfect. -
Big rapids roofing did a fantastic job replacing my roof. They didn't bat an eye at the steep pitch and gave a true and honest price. Gus & Mike are great guys and very responsive as I was out of town when making all the arrangements. … More I highly recommend this company! -
We had our house and pole barn roofs replaced. Our experience with BR Roofing could not have been better. From the first phone call throughout the project BR Roofing was helpful, knowledgeable and efficient. They completed the job in … More one day and did an amazing job. The crew was efficient, considerate and very professional. The crew cleaned up very well. The next day a different crew came to complete the clean up and check the work. The owners were involved and on site a couple of times.Gus came later in the week to check to see if we had any concerns and again to inspect the clean up. He again contacted us the next week just to make sure we were happy with the job that was done.We are super pleased with the appearance of our buildings! I highly recommend BR Roofing!
